Signed in as:
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Signed in as:
filler@godaddy.com
Effective Date: May 2026
Business Name: Global Learning and Development Solutions
Location: London
Welcome to Global Learning and Development Solutions (“GLDS”, “we”, “our”, or “the Consultancy”).
These Terms and Conditions govern all consultancy, coaching, training, educational, leadership, curriculum, research, digital learning, assessment, mentoring, facilitation, and related services provided by Global Learning and Development Solutions.
By booking, purchasing, commissioning, or participating in any service provided by GLDS, the client agrees to these Terms and Conditions in full.
GLDS provides professional consultancy and development services including, but not limited to:
All services are delivered professionally and in good faith using the expertise, knowledge, and experience of the Consultancy.
Appointments, workshops, consultancy programmes, and training sessions are only confirmed once:
Unless otherwise agreed in writing:
Late payments may result in:
GLDS reserves the right to charge reasonable interest or recovery costs on significantly overdue invoices where permitted by law.
Due to the bespoke, intellectual, strategic, consultative, creative, and time-based nature of our services:
This includes:
Once preparation, scheduling, strategic planning, resource allocation, intellectual input, or service delivery has commenced, refunds cannot be provided.
At the sole discretion of GLDS, credits or rescheduling options may occasionally be offered in exceptional circumstances. Such decisions do not create an obligation for future cases.
Clients may request rescheduling with a minimum of:
Rescheduling is subject to availability.
Failure to attend a scheduled session without prior notice will be treated as a completed appointment and no refund or replacement session will be provided.
GLDS reserves the right to:
In such cases, alternative arrangements or credits may be offered.
All materials, frameworks, documents, presentations, training resources, methodologies, assessments, teaching materials, research frameworks, graphics, digital products, and consultancy outputs created by GLDS remain the intellectual property of Global Learning and Development Solutions unless otherwise agreed in writing.
Clients may not:
without written permission from GLDS.
Clients agree to:
GLDS reserves the right to refuse or terminate services where behaviour is abusive, discriminatory, threatening, unethical, or inappropriate.
GLDS provides consultancy, educational, developmental, and strategic services.
We do not guarantee:
Outcomes depend upon multiple factors including implementation quality, organisational context, participant engagement, and external conditions.
Clients remain responsible for decisions and implementation arising from consultancy advice.
GLDS respects client confidentiality and will not knowingly disclose confidential information except:
Clients are likewise expected to maintain confidentiality regarding proprietary materials and consultancy processes.
GLDS is committed to handling personal data responsibly and in accordance with applicable data protection principles.
Client information may be used for:
We do not sell client data to third parties.
Clients are responsible for:
GLDS is not liable for interruptions caused by external technical failures beyond reasonable control.
Sessions may not be recorded, redistributed, or publicly shared without permission.
Participants attending physical events, retreats, or outdoor activities acknowledge:
Participants should disclose relevant medical or accessibility needs in advance where appropriate.
To the fullest extent permitted by law:
GLDS shall not be held responsible for delays or inability to perform services caused by events beyond reasonable control including:
GLDS reserves the right to update or modify these Terms and Conditions at any time. Updated versions will become effective upon publication or distribution.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of United Kingdom.
At Global Learning and Development Solutions, we are committed to delivering high-quality professional consultancy, training, educational, and developmental services. Due to the bespoke and intellectual nature of our services, the following Returns and Refunds Policy applies.
All payments made to Global Learning and Development Solutions are non-refundable.
This policy applies to:
Once a booking is confirmed or work has commenced, refunds cannot be issued due to the allocation of professional time, expertise, planning, intellectual input, and scheduling commitments.
Many services provided by GLDS are:
As such, these services are not eligible for return or refund once:
Clients may request to reschedule appointments or sessions provided that sufficient notice is given:
Rescheduling is subject to availability and may only be permitted once unless otherwise agreed.
Failure to attend a scheduled appointment, workshop, or session without prior notice will be treated as a completed service.
No refunds, credits, or replacement sessions will be provided for missed appointments.
In rare and exceptional situations, GLDS may, at its sole discretion:
Such arrangements are entirely discretionary and do not constitute a waiver of this policy.
For retreats, away days, conferences, and team-building events:
Any external venue, accommodation, transport, or catering costs already incurred may also remain payable.
Clients agree not to initiate unjustified chargebacks or payment disputes for services already delivered, commenced, scheduled, or agreed upon.
GLDS reserves the right to provide documentation, correspondence, contracts, invoices, and evidence of delivery in response to payment disputes.
Nothing in this policy removes any statutory rights applicable under relevant consumer protection legislation.
GLOBAL LEARNING AND DEVELOPMENT SOLUTIONS
LONDON